The Pricing Playbook

10 moves when your
margin is a mirage.

You ran the numbers. The margin you thought you had isn't there. These are the 10 things companies do about it, across product, operations, pricing, marketing, and channel strategy. None of them are easy.

Chapter 01 of 05

Change the product,change the math.

Three moves that reduce cost before the product ever hits the shelf. Fewer SKUs, smarter design, higher-margin attachments.

01

Strip the SKU count.

80% of revenue from 3 SKUs. The other 9 cost you money.

Every colorway, size variant, and bundle configuration multiplies inventory, packaging, and logistics costs. Most brands have 3 SKUs driving 80% of revenue. The other 9 quietly eat margin on warehousing, minimum order quantities, and split shipments. Cut to what actually sells. Fewer SKUs = lower landed cost per unit.

If 3 SKUs drive 80% of revenue, the remaining SKUs are adding warehousing, MOQ, and logistics costs without proportional return. Run margin by SKU, not in aggregate. The number that matters is profit per SKU, not profit per brand.
02

Design for landed cost, not just BOM.

+15% more units per container from one design change.

Most products are designed for manufacturing cost. Almost nobody designs for the box it ships in, the pallet it sits on, or the duty classification it falls under. A product that's one inch shorter might fit one more layer per pallet. That freight reduction compounds on every shipment for the life of the product.

One extra layer per pallet at $4,000-$6,000 per container compounds across every shipment for the life of the product.
03

Build the accessory line.

$42,000 in margin that didn't exist before.

If the core product is margin-thin, design high-margin consumables or add-ons around it. Replacement filters, carrying cases, mounting hardware, extended warranties. The hero product gets you on shelf. The attach rate pays the bills.

A $20 accessory at 70% margin with a 30% attach rate adds $4.20 of profit per hero unit sold. On 10,000 units, that's $42,000 in new margin.
Chapter 02 of 05

Find the moneyhiding in the paperwork.

Two moves that recover margin already being lost. One in a contract nobody re-read. One in a warehouse nobody re-priced.

04

Audit the vendor agreement line by line.

$30,000 recovered. It was always there. Nobody asked.

Most founders signed their first retail vendor agreement without negotiating trade spend, freight allowances, co-op advertising, or chargeback terms. Each one is a margin line item. They're deducted before you see the money. Renegotiate at the next review cycle.

1% back on three line items on a $100 product at 10,000 units = $30,000 recovered. Most brands underestimate cost of goods sold by 20-30% because these deductions aren't in their original margin model.
05

Rethink fulfillment.

10%+ cost difference. The default option is rarely the best deal.

3PL vs. self-fulfillment economics cross over at different volumes. Many brands assume 3PL is cheaper because it looks like variable cost. But at certain volumes, a small warehouse and two people is half the cost. Run the math in both directions at your current volume.

Compare per-unit fully-loaded costs: 3PL pick-pack-ship vs. lease + labor + insurance. Include hidden 3PL fees (storage, receiving, special handling). The crossover is often lower than expected.
From the field

We assumed Amazon FBA was the cheapest fulfillment option for our own product. It wasn't. Through a logistics contact, we found a 3PL that undercut FBA by more than 10% on the same volume. Then a partner introduced us to shipping aggregators that use network pricing across carriers. Even cheaper again. Three assumptions tested, three better numbers found. The default is rarely the best deal.

Chapter 03 of 05

Set the ceiling,split the channels.

Two moves that create room for every retail partner without destroying your own margins.

06

Raise DTC to create retail headroom.

$99 to $129. The retailer gets room. You get +$30 per unit.

If DTC is $99 and retail is $99, the retailer has no reason to exist and you have no room for their margin. Raise DTC to $129. Now the retailer can sell at $99 and show customer value. Your wholesale can move to $70-75, and your DTC margin jumps $30 per unit. Your DTC price sets the ceiling for every channel below it.

From the field

A home outdoor brand hit $25M in annual revenue during the COVID backyard boom. When a major home improvement retailer pushed back on margins, the brand wouldn't bend on price. They said no to everything. No promos, no flyers, no displays. The retailer returned $2M in product. The brand retreated to DTC to "control the margin." But without pricing architecture between channels, they had no room for retail and no reason for DTC to hold at full price. The retreat didn't fix the economics. It just moved the problem.

07

Create a retail edition.

$149 Costco 2-pack. $99 Best Buy single. No conflict.

Don't force the same product into every channel. Retail isn't one market. Create a retail-specific bundle, configuration, or pack size that justifies a different price point. Costco loves exclusive pack sizes. Best Buy loves exclusive colorways. Different packaging at a different price lets you price each channel independently without triggering MAP violations.

Different channel, different configuration, different price. Each retailer gets an exclusive they can promote. No MAP conflicts. No channel cannibalization. The product is technically different, so the price comparison disappears.
Chapter 04 of 05

Cut what doesn't repeat,stop what doesn't work.

Two moves that redirect spend to where it compounds.

08

Kill the acquisition that doesn't repeat.

$742K chasing conversions. $5.3M building demand. Same budget.

If CAC is 25% of retail price and the customer only buys once, the first sale loses money. Cut the channels with the worst LTV-to-CAC ratio. Shift that spend to retention, email, and repeat purchase mechanics. The only question that matters is whether they come back.

From the field

An ingredient brand on Amazon spent a full year running sales-primary campaigns across their multi-vendor store. Revenue dropped from $1.54M to $742K. Every dollar chased a first-time conversion that didn't compound. The next year, the team flipped to awareness-primary objectives and added channels. Revenue jumped to $5.3M. The per-partner data told the story: high-affinity brands saw 300-744% ROAS increases year over year. Low-affinity partners barely moved. Same spend, same platform. The channel wasn't broken. The objective was.

09

Stop discounting.

$25M to $5M. Promotions didn't save the business. They trained the customer.

Every 10% off coupon trains the customer to wait for the next one. It trains the retailer to expect promotional pricing. And it compresses the margin on a product that's already margin-thin. If the product doesn't sell at full price, price isn't the problem. It's the positioning, the placement, or the product itself.

A 10% discount on a product with 8% real margin means you're paying the customer to take it. You can't stop without a sales drop. You can't continue without losing money.
From the field

That same outdoor brand shifted to DTC after the retail fallout. Within a year, the site was running 20-40% off promotions year-round. Not seasonal. Not clearance. Always. Revenue cratered from $25M to $18M to $12M to a projected $5M. A marketer familiar with the brand said he would never buy at full price because another sale was always a week away. The discounting didn't save the business. It trained every remaining customer to wait.

Chapter 05 of 05

The hardest moveis leaving.

One move that nobody wants to make. And the math that forces it.

10

Exit the wrong channel.

$2M in returned product. Then the competition showed up.

This is the hardest move on the list. A founder who fought 18 months to get into a retailer will not voluntarily leave. But if the unit economics show a loss on every unit, more volume doesn't fix it. It accelerates the bleed. Let the inventory sell through. Don't reorder. Redirect to a channel where the math works.

The shelf is not the asset. The margin is the asset. If the margin isn't there, the shelf is a liability.
From the field

That same outdoor brand had been approached by a company interested in acquiring them. The deal fell through. Instead of buying the brand, the company built a competing product themselves. Meanwhile, $2M in product sat on a retailer's shelf with no display, no co-op spend, no flyer placement. The brand expected the shelf to do the selling. The retailer sent it back. The channel didn't just fail. It created the competitor that accelerated the decline.

These 10 moves are the math. Knowing which ones apply to your business, and in what order, is the transformation.

We built a system that runs every one of these calculations on your actual product, in your actual channels, with your actual costs.

Run my real numbers